Basic Information
How can I contact you?
You can contact our friendly customer service team at LINE Official Account: @swoon.space for assistance.
Where are you based?
We are based in Bangkok, Thailand. Please feel free to visit us at our showroom.
What kinds of items and service can I expect to find at SWOON SPACE?
A Home decor with an own unique design that can customize and personalise your product.
Online Order
How do I know if my order has been received?
You will receive a confirmation email.
How do I amend my order?
No amendment can be done once the order and services are paid and confirmed. Please contact us for any further assistance.
How do I cancel my order?
No cancellation can be done once the order and services are paid and confirmed. Please contact us for any further assistance.
Online Delivery
What forms of payment does P Palladio accept?
SWOON SPACE accepts most major credit and debit cards.
Is my payment secure?
SWOON SPACE uses AWS SSL encryption technology to scramble your sensitive data and provide maximum security over the internet.
What is the cost of delivery?
– For small product delivery by GrabExpress for Bangkok Meteropolitan Regionn, and SCG Express for another province. The shipping cost based on weight and location.
– For furniture, will delivery by truck and assenbly service without additional charge and the delivery is within Bangkok Metropolitan Region. For another province shipping cost will based on location.
How long will it take for my order to ship?
Its depends to the product and materials.
Will you ship product internationally?
Yes, we ship worldwide. Please contact us at email hello@swoon.space or LINE Official Account: @swoon.space for assistance.
How should I report a missing or damaged/defective item from my order?
Please contact us at email hello@swoon.space or LINE Official Account: @swoon.space for assistance.
How do I return or exchange an item?
Please contact us at email hello@swoon.space or LINE Official Account: @swoon.space for assistance.
If you would like to return your products in our showroom, please bring along a printed copy of the invoice you received per e-mail after your purchase. Otherwise, we will not be able to process your request.
